Framework

Modern Delivery System

Your Engineering Investment Isn't the Problem. Your Delivery System Is.

You've hired talented engineers. You've adopted agile. You've invested in CI/CD tooling. Yet delivery remains unpredictable, timelines slip, and your teams are burned out from firefighting instead of building.

Schedule Assessment

Delivery Dysfunction in Enterprise Organizations

If any of these sound familiar, you're not alone.

Deployment Theater

Releases require 8-step manual processes and 5 approval gates

Agile Without Outcomes

Teams run ceremonies but can't answer 'Are we delivering faster?'

Metrics Without Meaning

Velocity and story points tracked, but lead time stays at 4 weeks

Improvement Without Accountability

Retrospectives surface issues; no one owns follow-through

Transformation Fatigue

Invested in coaching, scrum masters, tooling. Nothing changed.

The Real Problem

Most transformations change vocabulary, not the operating model

The Gap: Where You Are vs. Elite Performance

Based on DORA research and our assessments of 40+ delivery organizations.

MetricTypical StateElite PerformanceYour Gap
Deployment FrequencyMonthlyWeekly/Daily4x faster
Lead Time for Changes2-4 weeks4-5 days4-5x faster
Change Failure Rate16-20%7-10%50% reduction
Mean Time to Recovery4-8 hours1-2 hours4x faster

The 5-Dimension Maturity Model

We assess and improve delivery across five dimensions. Each has a 1-5 maturity scale with specific, measurable criteria.

1

Requirements Discovery

How you define what to build

2

Development Practices

Code quality, testing, peer review

3

Quality Engineering

Automated testing, observability, resilience

4

Delivery Pipeline

CI/CD automation, deployment process

5

Operational Excellence

Monitoring, incident response, SRE practices

Operating Model Components

Decision Rights

Who approves requirements? Who prioritizes backlog? Who can deploy?

Workflows

How does work flow from idea to production? What are the handoffs?

Cadence

What is the rhythm of planning, review, and release?

Roles & Responsibilities

Who owns what? What does 'Product Owner' actually do?

Metrics & Accountability

What gets measured? Who reviews it? What happens when metrics decline?

Continuous Improvement

How do you get better over time? Who drives the improvement?

Implementation Phases

Weeks 1-4

Foundation

  • Current state assessment
  • DORA baseline
  • Operating model design
  • Quick wins: top 3 bottlenecks
Weeks 5-10

Pipeline & Automation

  • CI/CD optimization
  • Automated testing strategy
  • Feature flags implementation
  • Deployment automation
Weeks 11-14

Practices & Enablement

  • Team training
  • Metrics instrumentation
  • Dashboard deployment
  • Playbook documentation
Weeks 15-16

Transition & Optimization

  • Knowledge transfer
  • Documentation handoff
  • 30-60-90 check-in cadence
  • Improvement mechanism

What You Get

Delivery Operating Model

  • Decision rights matrix
  • Workflow diagrams
  • Cadence calendar
  • Escalation paths

Team Structures

  • Role definitions
  • RACI matrix
  • Team topologies assessment
  • Cognitive load evaluation

Metrics Dashboards

  • Executive dashboard (DORA + health)
  • Team dashboards
  • Pipeline performance
  • Incident trends

Release Management Playbook

  • Pre-deployment checklist
  • Go/no-go criteria
  • Rollback procedures
  • Post-deployment validation

Incident Response Playbook

  • Severity classification
  • Escalation triggers
  • Communication templates
  • Post-incident review

Modern Delivery Toolkit

  • Maturity assessment rubrics
  • Operating model templates
  • Workshop-in-a-box materials
  • Perpetual license

Results You Can Expect

Based on completed engagements across regulated industries.

0x
Deployment Frequency Improvement
0%
Change Failure Rate Reduction
0x
MTTR Improvement
0%+
Developer Satisfaction Increase

Business Impact Observed

$1.8M – $3.2M

Accelerated revenue from faster time-to-market

40-50%

Reduction in production incidents

60%+

Improvement in developer satisfaction

Ready to Build a Delivery System That Actually Delivers?

Start with a 3-week Delivery Maturity Assessment. DORA baseline, 5-dimension scorecard, and 90-day roadmap.